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AI Appointment Setter

Book, reschedule, and cancel entirely by voice

5 voice-agent toolsMost tool calls answer in ~10msEvery call logged

The Problem

Missed calls are missed bookings. Receptionists spend hours checking calendars, rescheduling, and cancelling appointments by phone.

How It Works

  1. 01Caller talks to Vapi agent
  2. 02Agent calls a tool
  3. 03n8n checks calendar
  4. 04Book / update / cancel
  5. 05Log in Airtable
  6. 06Reply to agent

What I Built

Tools Used

n8n
VVapi
Google Calendar
Airtable

What Was Tricky

A voice agent can't show an error screen. Every tool checks for missing information first and sends back a friendly, speakable error so the agent asks the caller again instead of going silent. Time zones were the other trap: all bookings are converted to America/Chicago before they touch the calendar.

Where This Fits

Clinics and dental officesHome service businessesSalons and appointment-based services